What Your Team Most Needs Now

What Your Team Most Needs Now

COVID-19 is playing havoc with everyone’s lives and businesses — even my cats have had enough! They keep looking back and forth from me, to the door, back at me, and then back to the door, as if to say “Enough is enough, get ooooout!” It is their house, after all. My...
COVID-19 Is Calling For Better Questions

COVID-19 Is Calling For Better Questions

I apologize. The unfortunate release of last week’s article on the hand-shake was humorous if not uncanny — and profoundly poorly timed. That’s what I get for scheduling ahead.    But this week, things are more serious and even less humorous as COVID-19...
What Handshakes Can Teach Us About Communication

What Handshakes Can Teach Us About Communication

When I ask my organizational clients what their greatest challenges are, one of the most common answers is communication — but that’s a 10,000 foot answer. What is the specific problem? Is communication poor, non-existent, incomplete, sometimes aggressive,...
Understanding Our Circle Of Influence

Understanding Our Circle Of Influence

“We are in a circle of influence, not a chain of command.” William Paul Young, “The Shack”    In the immortal words of Rodney King: Can we all just get along? It would be so easy if it weren’t for the many people with whom we just disagree. How do we influence or...