The Spinach in Your Teeth Problem

The Spinach in Your Teeth Problem

If you had spinach stuck in your teeth after lunch and didn’t know it, would you want someone to tell you? The answer is always yes. Every single time. I have never once had someone say, “No, I’d rather walk around like that all afternoon than feel...
You Wrote the Values. Now Comes the Hard Part.

You Wrote the Values. Now Comes the Hard Part.

Most organizations are genuinely good at defining their values. They do the work. They gather the right people, have the right conversations, and land on something that feels true — a set of values or a mission statement that actually captures something meaningful...
Just Because They Look Fine Doesn’t Mean They Are

Just Because They Look Fine Doesn’t Mean They Are

After a hard decision, most leaders do some version of the same thing. They gather the team. They explain the situation. They give people space to ask questions. And then — because no one is visibly upset, because people nod, because the meeting ends without drama —...