The Friend vs. Manager Conundrum

The Friend vs. Manager Conundrum

“I strive very hard to build relationships with staff,” a client told me recently. “I take lunch breaks with them, we talk, we play cards, we joke around. Then I come to find out that because of that, they say they can no longer trust me as a leader...
Nervous vs. Confident

Nervous vs. Confident

The idea that if you’re nervous you don’t have confidence is patently false. Remember: courage is not the absence of fear (or nervousness); courage is action in spite of the fear.  In fact, I would go so far as to say: If you’re not nervous, that can actually...
On Parenting & Leadership: Keep ‘Em Talking

On Parenting & Leadership: Keep ‘Em Talking

We know that our staff, our team, are not the same as our kids. They are fully capable adults. But when you’re a parent who’s also in a position of leadership, you can’t help but notice some similarities — not with them and their role, but with your...
The One Thing You Need To Change Directions

The One Thing You Need To Change Directions

If you’re driving a car, and you want to change direction, what is the most essential thing you need to make that happen? If you had to pick one element, one crucial thing to make changing direction possible — what would that thing be? Your first thought...
Learning Confidence From Builders

Learning Confidence From Builders

We talk about the CVI fairly regularly around here, but there’s one quadrant we don’t discuss very: the Builder. Builders, fiercely independent and often with less social diplomacy than some of the other quadrants, are often misunderstood — but we...