You Don’t Know What You Don’t Know

You Don’t Know What You Don’t Know

Last week a client said something fascinating: He said he didn’t really know his people. Prior to our work together, that is. A little context: He was the manager of a team he invited me to be a part of to help facilitate communication and improve functionality. Now...
You Can’t Choose Success

You Can’t Choose Success

I heard John Mayer in an interview once make a brilliant statement: “The problem with success,” he said, “is that success justifies every stupid decision we’ve ever made.”The irony of some success is it doesn’t always come as a result of good choices. It’s like that...
Leadership: A Skill or an Art?

Leadership: A Skill or an Art?

A lot of people seem to operate under the assumption that Leadership is an Art — that it’s an intuitive action and should therefore come naturally. That great leaders are ‘born’ with the skill to lead, just lying dormant within them until they come across a team. It’s...
Following the Thread of Leadership

Following the Thread of Leadership

Can your team see the thread of your leadership at work? At a human level, people want to see, need to see, the connection between decisions being made and the reasons for those decisions.  Without that, they can feel like automatons simply complying with instructions...
One Simple Step To Turn Your Office Culture Around

One Simple Step To Turn Your Office Culture Around

I once worked with a team that was — and there’s no gentle way to put this — highly dysfunctional. Most of the team was unhappy and in conflict with the manager, who couldn’t really see the problem. When I asked the manager about the problems the team had listed, he...