by Steven Fulmer | Dec 3, 2024 | Articles
Even the best intentions can fall short in leadership. In my last blog post, I shared a story about one of my recent clients, a business owner who deeply cared about his general manager (GM) to whom he was transferring leadership of the business. Their friendship...
by Steven Fulmer | Nov 26, 2024 | Articles
Leadership is more than overseeing tasks and managing performance — it’s about supporting people. A recent conversation I had with a business owner highlighted this critical distinction. The owner had promoted a general manager (GM) to oversee the organization while...
by Steven Fulmer | Nov 21, 2024 | Articles
In my last post, I talked about the power of setting ground rules as foundation for respect. Once we’ve set our ground rules, the next and perhaps most powerful step is designing a playbook for what we do when someone breaks them. We often have policies like “no...
by Steven Fulmer | Nov 19, 2024 | Articles
In any negotiation or team setting, establishing ground rules is common practice — and for good reason. When union and management sit down to bargain, for example, they start by agreeing on the basics: no cell phones, no foul language, no name-calling. This step is...
by Steven Fulmer | Nov 7, 2024 | Articles
“Transparency” is a buzzword in today’s leadership vocabulary, and for good reason. People want to feel informed, involved, and respected in their organizations. But transparency is often more complex than it sounds. One of the nonprofits I work with recently faced...
by Steven Fulmer | Nov 1, 2024 | Articles
When an organization hits a major financial or operational challenge, there’s often a ripple effect that impacts everyone involved. Recently, I worked with a nonprofit that experienced just such a challenge — a startling budget deficit — leaving its leadership...
