by Steven Fulmer | Dec 9, 2021 | Articles
Last week, we talked about people problems versus system problems. But I want to point out that there are real and genuine people problems, sometimes — although, in this example, they are likely not what you’re thinking. The biggest people problem I experience is when...
by Steven Fulmer | Dec 1, 2021 | Articles
Have you ever noticed that sometimes, we like to make problems out to be people problems — when they’re really system, process, or technical problems? Your coworker keeps making mistakes at work. It’s easy to say they’re lazy, disengaged or incompetent. But isn’t it...
by Steven Fulmer | Nov 20, 2021 | Articles
Recently, I shared with you all my journey in making a pair of handmade paddle boards for my daughter and myself, including the remarkable effect that epoxy has on what was a hole in the wooden frame. Once the epoxy was on, the hole was non-existent; the hard shell...
by Steven Fulmer | Nov 12, 2021 | Articles
“Positive accountability is easy,” he told me. “If they do what they commit to, they get rewarded. But,” he asked, “how do we use positive accountability when they miss the mark?” The short answer? Separate accountability from...
by Steven Fulmer | Nov 2, 2021 | Articles
All too often, we don’t recognize the power of how our resources work together. A person we work with is often oversimplified as either ‘good or bad.’ But we forget what the correlation is between parts. What tools do they actually bring to the table? Their...
by Steven Fulmer | Oct 19, 2021 | Articles
“Huh? I have no idea what you mean,” I replied when my wife shared that ‘our feet had spread.’ “During the pandemic,” she said. “Turns out that people the world ‘round are having a hard time fitting into their work shoes after 18 months of...
