by Steven Fulmer | Oct 2, 2024 | Articles
In my last post, I shared how learning to ask questions that are rooted in curiosity — and encourage dialogue instead of defensiveness — can change the entire dynamic of our relationships. These sorts of questions also foster empathy and understanding. Defensiveness...
by Steven Fulmer | Sep 24, 2024 | Articles
When was the last time you asked someone, “Why did you do that?” Did you get the response you wanted? Probably not. That’s because the simple act of asking “why” triggers a primal reaction: defensiveness. Whether we mean to or not, questions that begin with “why”...
by Steven Fulmer | Sep 12, 2024 | Articles
In the traditional sense, leadership is often tied to titles and positions of power, but true leadership is a behavior. Whether you’re in middle management, a dispatcher, or even navigating tricky relationships with family, the influence you wield is not limited...
by Steven Fulmer | Sep 5, 2024 | Articles
In a recent conversation with a team I coach, we delved into the nuances of unintentional behavior, a topic I talked about a few weeks ago. But during this latest conversation, I was struck by a critical aspect we often overlook — the flip side of the coin. One one...
by Steven Fulmer | Aug 29, 2024 | Articles
Leadership often feels like walking a tightrope. We strive to balance our intentions with the impact our actions have on those around us. Yet, there’s a layer to leadership that can be easily overlooked — unintentional behavior. In my last post, I warned about the...
by Steven Fulmer | Aug 23, 2024 | Articles
Lately, I’ve been reflecting a lot on unintentional behavior and how it shows up in our lives. You know, those moments when you say or do something, thinking you’re being completely harmless, only to realize later that it was received in a way you never intended. A...