How To Really Measure Engagement

Look up employee engagement stats and you will largely find depressing results: more than half still hate their job, are disengaged, and/or want to leave; too few managers are interacting in meaningful ways with their people. You’d think we’d have learned...

Occam’s Razor

I have often said adults are like children — just with bigger allowances, and more freedoms. We can be just as irresponsible, just as excited, just as confused, just as inquisitive as a 6-year-old. And, like a parent, one of the toughest jobs a leader can have...

The Show Must Go On

Consider this: the actors performing Hamlet deliver the same lines if it’s a free show in the park or a special appearance at Carnegie Hall, no matter the size of the audience. At least, we in the audience hope for as much, don’t we? Those performers know...

How History Can Build A Great Team

I can’t stop thinking about our Eastern European vacation this summer. If you’ve ever been to Europe, you’ll know that one thing always stands out: History. Europe has couches older than our entire country, and that got me thinking. The First Nations...
The Hidden Value Of Curiosity

The Hidden Value Of Curiosity

My family and I just got back from an amazing vacation in Eastern Europe. While we were there, we stayed with a Hungarian family, the family of an exchange student we hosted last summer. Our time with them was incredible, and in hindsight I’ve been struck by a...

You Don’t Have To Have The Answers

One of the most important truths to remember as a leader is this: Just because you’re in charge, doesn’t mean you have all the answers. In fact, often, the most powerful answers to the questions we struggle with the most come from the people we least...