by Steven Fulmer | Sep 24, 2024 | Articles
When was the last time you asked someone, “Why did you do that?” Did you get the response you wanted? Probably not. That’s because the simple act of asking “why” triggers a primal reaction: defensiveness. Whether we mean to or not, questions that begin with “why”...
by Steven Fulmer | Sep 12, 2024 | Articles
In the traditional sense, leadership is often tied to titles and positions of power, but true leadership is a behavior. Whether you’re in middle management, a dispatcher, or even navigating tricky relationships with family, the influence you wield is not limited...
by Steven Fulmer | Sep 5, 2024 | Articles
Co-authored with Mollie Horne In a recent conversation with a team I coach, we delved into the nuances of unintentional behavior, a topic I talked about a few weeks ago. But during this latest conversation, I was struck by a critical aspect we often overlook — the...
