Steven's Own Words

The Difference Between Motivation and Commitment

The Difference Between Motivation and Commitment

Motivation gets a lot of attention in leadership conversations. How do we motivate teams? How do we keep people engaged? How do we sustain energy over time? Those are reasonable questions. But they’re often built on a flawed assumption:  that motivation is something...

Why Showing Up Still Counts (Even When You’re Behind)

Why Showing Up Still Counts (Even When You’re Behind)

There’s a moment most leaders experience but don’t talk about much. It’s the moment when you realize you’re behind. Behind on a commitment. Behind on a conversation you’ve been avoiding. Behind on something you said you would follow through on — and haven’t. And in...

Why Progress Sometimes Feels Worse Than Failure

Why Progress Sometimes Feels Worse Than Failure

One of the more confusing parts of growth — especially in leadership — is that it doesn’t always feel like progress. Sometimes it feels like you’re getting worse. You hesitate more. You second-guess decisions you used to make quickly. Conversations that once felt easy...

How Unclear Expectations Train People to Disengage

How Unclear Expectations Train People to Disengage

Disengagement is often treated as a motivation problem. People aren’t as invested. They’re not taking initiative. They seem less connected to the work. But in many cases, disengagement is learned rather than innate. It develops in environments where expectations are...

The Hidden Cost of “We’ll Figure It Out Later”

The Hidden Cost of “We’ll Figure It Out Later”

“We’ll figure it out later” is one of the most common phrases in organizations. It usually comes from a good place. There’s momentum. There’s a desire to keep things moving. The details can be worked out as you go. Right? Maybe. In some cases, that’s appropriate. But...

Most Leadership Problems Are Design Problems

Most Leadership Problems Are Design Problems

If you’ve been around me for a while, you know I am fond of saying “all organizational problems are people problems.” And that’s true because people are usually the source of the issue. But that alone is a superficial explanation.  What lies below those problems? What...

Why Defensiveness Feels Like Strength to Leaders

Why Defensiveness Feels Like Strength to Leaders

One of the hardest habits for leaders to notice in themselves is subtle defensiveness. Not the obvious kind — the raised voice or the visible frustration. The subtle kind. The quick correction. The immediate explanation. The instinct to prove that the criticism isn’t...

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