Steven's Own Words

Designing Conflict to Be Constructive

Designing Conflict to Be Constructive

When trust is intact, conflict becomes possible. Not the destructive kind — the kind most people fear — but the productive kind. The kind where people speak honestly, challenge ideas, and stay engaged even when they disagree — why? Because you’ve built a culture of...

A 70% Christmas Is Still a Good One

A 70% Christmas Is Still a Good One

This time of year comes with a quiet pressure to perform. The perfect gathering. The perfect mood. The perfect version of ourselves — patient, grateful, present, and somehow untouched by exhaustion or disappointment. Most of us know better. And yet, every December, we...

Stop Asking for Ownership If You Won’t Let Go

Stop Asking for Ownership If You Won’t Let Go

We love the idea of our teams taking ownership. It sounds empowering. It signals maturity and initiative. We tell people — employees, colleagues, partners, even kids — that we want them to “own” something: a project, a task, an outcome.  But here’s the tension: you...

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NEW Book: Leadership Just Got Personal


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