We talked about losing a favorite boss last week and a reader asked: I know this last article was about a favorite boss taking a new job elsewhere, but what do you do when it’s more serious than that? What do you do or say to someone who’s lost a loved one? I’m not a...

One of the most powerful effects on your experience of work is an amazing boss. So losing that boss can feel...pretty awful. So what should you do when a beloved boss moves on? My first reaction is: you never know what you're gonna get. For all you know, the next boss...

Relationship expert and author John Gottman says 69% of all conflict is unresolvable -- That's the bad news. The good news: Conflict doesn't have to undermine relationships -- professional or personal. The simple reason so much conflict is unresolvable is that it...

Look up employee engagement stats and you will largely find depressing results: more than half still hate their job, are disengaged, and/or want to leave; too few managers are interacting in meaningful ways with their people. You'd think we'd have learned this lesson...

I have often said adults are like children -- just with bigger allowances, and more freedoms. We can be just as irresponsible, just as excited, just as confused, just as inquisitive as a 6-year-old. And, like a parent, one of the toughest jobs a leader can have is the...

Consider this: the actors performing Hamlet deliver the same lines if it's a free show in the park or a special appearance at Carnegie Hall, no matter the size of the audience. At least, we in the audience hope for as much, don't we? Those performers know what some of...

I can't stop thinking about our Eastern European vacation this summer. If you've ever been to Europe, you'll know that one thing always stands out: History. Europe has couches older than our entire country, and that got me thinking. The First Nations of America can...

One of the most important truths to remember as a leader is this: Just because you're in charge, doesn't mean you have all the answers. In fact, often, the most powerful answers to the questions we struggle with the most come from the people we least expect. When...